FAQ

What is the cost?

The price of your storage space will depend on the size and nature of the unit(s) you rent, as well as the location. We also offer a free truck for moving in, saving you additional time and money. Find a location near you or contact us for more details on pricing.

How secure are your facilities? Should I be concerned about my belongings getting stolen?

All Storage City locations feature 24/7 video monitoring throughout the entire facility and are fully fenced and gated.

How does the free truck service work, and do I get to drive it myself?

We know that moving is stressful and we want to help alleviate some of your worries. We’re proud to offer a free truck, available at participating locations, to help you move your items into our facilities. The 12-foot cube van will hold enough to fill one of our standard 10x10x8 foot lockers, or the equivalent of a one-bedroom apartment.

Once approved*, you can take the truck for an entire day and move items into your storage locker at your convenience. Because you’re in the driver’s seat, literally, you can determine your own schedule that day. Don’t have a valid license? You can also have a family member or friend drive for you, provided they have a valid Class G driver’s license and insurance.

Contact us for more details and for participating locations.

* requires valid driver’s license, proof of insurance and major credit card to book

How big are your storage units?

We offer units as small as 5x5x4, which is ideal for file storage all the way up to 20x20x8 which accommodates an entire household and garage.

How long do I have to rent for?

We believe in flexibility, which is why we don’t ask our customers to sign a time-related contract. All Storage City locations offer month-by-month rentals that automatically renew until you tell us you are moving out.

Does my rental include a lock for my unit?

No, however for your convenience, we have padlocks and disc locks available for sale at all of our locations.

Do I have to purchase storage insurance?

While it is not required that you insure your belongings with our affordable storage insurance option, we recommend that you do so for your own protection and peace of mind.

Find a location near you
for details on unit availabilities or reserve your space now.

I’m moving – do you provide any packing or moving supplies?

We offer a wide variety of packing and moving supplies to assist you with your move.